At DT Teach+, we are committed to protecting your privacy and keeping your personal information safe.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, book a free discovery call, enquire about our tutoring services, or use our educational resources.
By using our website, you acknowledge that your personal information will be handled as described in this policy.
1. Who We Are
DT Teach+ provides educational tutoring and academic support for students studying Design Technology, including GCSE and A-Level qualifications.
Our services include exam preparation, personalised learning guidance, tutoring sessions, and educational resources.
For data protection purposes, the controller responsible for your personal information is:
Business Name: DT Teach+
2. Information We Collect
We may collect personal information when you visit our website, contact us, book a discovery call, or register for tutoring services.
This may include:
Personal and Contact Information
Full name
Email address
Telephone number
Parent or guardian contact information
Information submitted through enquiry or booking forms
Student and Educational Information
Student's name and school year
Current level of study, including GCSE or A-Level
Examination board and subjects
Academic goals and learning challenges
Information about current progress and areas requiring improvement
Relevant information voluntarily provided during consultations or tutoring sessions
Booking and Communication Information
Discovery call bookings
Appointment dates and times
Enquiry messages
Email correspondence
Tutoring-related communications
Website and Technical Information
Depending on the technologies used on our website, we may collect:
IP address
Browser type
Device information
Pages visited
Website interaction data
Cookie preferences and related technical information
We aim to collect only the information reasonably necessary to provide our services.
3. How We Use Your Information
We may use personal information to:
Respond to questions and enquiries.
Arrange and confirm free discovery calls.
Provide Design Technology tutoring and academic guidance.
Understand a student's educational needs.
Prepare personalised learning recommendations.
Schedule and administer tutoring sessions.
Share educational materials and relevant resources.
Send appointment reminders and service-related updates.
Process payments and maintain transaction records where applicable.
Maintain website security and performance.
Meet applicable legal and regulatory obligations.
We will only send optional promotional communications where we have a valid legal basis to do so, and we will provide an appropriate way to opt out.
4. Legal Basis for Processing Personal Information
Under the UK General Data Protection Regulation (UK GDPR), we process personal information only where we have a lawful basis.
Depending on the purpose, these bases may include:
Contractual Necessity: To provide tutoring services or take steps requested before entering into a tutoring agreement.
Legitimate Interests: To respond to relevant enquiries, administer our services, maintain website security, and improve our operations, provided these interests do not override your rights.
Legal Obligations: To comply with applicable legal, accounting, safeguarding, or regulatory requirements.
Consent: Where consent is required, such as for certain marketing communications or non-essential cookies.
You may withdraw consent at any time where consent is the lawful basis for processing.
5. Children's Privacy
DT Teach+ recognises that some students using our tutoring services may be under 18 years old.
We take additional care when handling children's personal information.
Where appropriate, we may request that a parent or legal guardian is involved in the booking process, provides relevant information, or authorises participation in tutoring services.
We aim to collect only educational and contact information necessary to support the student.
We do not knowingly use children's personal information for unnecessary marketing or disclose their information publicly without an appropriate lawful basis.
Any collection or use of information about students with additional learning needs will be handled with particular care and in accordance with applicable data protection requirements.
6. Discovery Calls and Tutoring Bookings
When you book a free discovery call, we may collect your name, contact details, preferred appointment time, and information about your educational requirements.
This information is used to arrange the appointment, communicate with you, and understand how our services may be relevant to your needs.
Booking a free discovery call does not automatically enrol you in a paid tutoring programme.
7. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers where reasonably necessary to operate our website or deliver our services.
These may include:
Website hosting providers
Appointment scheduling systems
Email and communication platforms
Video conferencing services
Payment processors
Website analytics providers
IT and administrative service providers
Such providers are expected to handle personal information securely and in accordance with applicable data protection requirements.
We may also disclose personal information where required by law or where necessary to protect someone's safety.
8. Cookies and Website Analytics
Our website may use cookies or similar technologies to support website functionality, understand visitor activity, and improve the user experience.
These may include essential cookies required for the website to function and, where implemented, analytics or other optional cookies.
Where legally required, we will obtain your consent before placing non-essential cookies on your device.
You may also manage cookies through your browser settings.
9. Data Storage and Security
We take reasonable technical and organisational measures to help protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
These measures may include appropriate access restrictions, secure service providers, and safeguards for electronic records.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods may depend on the type of information, the duration of the tutoring relationship, safeguarding considerations, and applicable legal requirements.
When information is no longer required, we will securely delete or anonymise it, unless continued retention is legally necessary.
11. Your Data Protection Rights
Subject to applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information.
Request restriction of certain processing activities.
Object to processing in certain circumstances.
Request the transfer of eligible personal information.
Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the details below.
You also have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO).
Website: https://dtteachplus.com
12. International Data Transfers
Some of our service providers may process or store information outside the United Kingdom.
Where international transfers occur, we will take steps to ensure appropriate safeguards are in place as required by applicable data protection law.
13. Third-Party Websites
Our website may contain links to third-party websites, educational resources, or external platforms.
We are not responsible for the privacy practices or content of these websites.
We encourage you to review their privacy policies before submitting personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website operations, or legal requirements.
Any updates will be published on this page with a revised "Last Updated" date.
15. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
DT Teach+